Privacy Policy

Privacy Policy

Privacy Policy

what we collect, why, and what rights you have over it

Information we collect

collected_data — 4 categories
CategoryExamplesWhy we collect it
Account & orderName, email, billing address, purchase historyProcess checkout, deliver downloads, issue license keys
PaymentCard details (via processor only)Complete transactions — we never store full card numbers
UsagePages visited, device/browser, referral sourceImprove the site, debug issues, gauge product interest
SupportContact-form messages, install issues you reportRespond to support and custom-solution requests

How we use it

  • Deliver purchased Products instantly and keep update access running.
  • Send transactional email: receipts, download links, renewal reminders.
  • Respond to support and custom-solution requests submitted on the site.
  • Improve site performance and catalog content from aggregate usage trends.

Sharing of information

We don't sell personal data. We share it only with the service providers needed to run the store — payment processors, email delivery, hosting/CDN — each bound to use it solely to provide that service to us. We may disclose information if required by law.

Data retention

We keep order and license records as long as needed for updates, support, and tax/accounting obligations. You can request deletion of anything not legally required to be retained.

Your rights

Depending on where you live, you may have the right to access, correct, export, or delete your data, and to object to certain processing. Reach us via Contact Us to exercise any of these.

Security

We use encryption in transit and restrict internal access to your data. No system online is 100% secure, and we can't guarantee absolute security of anything transmitted to the site.